Privacy Policy
DEDC(“we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information about you when you visit our website dedccard.com, make a purchase, or interact with us in any way. Please read this policy carefully.
1. Information We Collect
1.1 Information You Provide Directly
When you place an order, create an account, contact us, or sign up for our newsletter, we may collect:
• Full name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Payment information (processed securely via Shopify Payments and Stripe; we do not store full card numbers)
• Communications you send us, including customer service inquiries
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
• IP address and approximate location
• Browser type and version
• Pages viewed and time spent on site
• Referring URLs
• Device identifiers and operating system
This information is collected using cookies, web beacons, and similar technologies. See Section 6 (Cookies) for more detail.
1.3 Information from Third Parties
We may receive information about you from third-party services including Shopify (our e-commerce platform), Google Analytics, Meta Pixel, and shipping carriers. This information is used in accordance with those services’ own privacy policies.
2. How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders, including sending order confirmations and shipping updates
• Communicate with you about your account or purchase
• Provide customer support
• Send promotional emails and newsletters (only with your consent; you may opt out at any time)
• Improve our website, products, and services
• Analyze website traffic and usage patterns
• Detect, prevent, and respond to fraud or other illegal activities
• Comply with applicable legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
• Service providers: Shopify (platform), Stripe (payments), shipping carriers (FedEx, UPS, USPS), and email service providers — only to the extent necessary to provide services
• Analytics providers: Google Analytics and similar tools, in anonymized or aggregated form
• Legal authorities: when required by law, regulation, or valid legal process
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. Order information is typically retained for 7 years for tax and legal compliance purposes. You may request deletion of your account and associated data at any time by contacting us.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
• Access: the right to request a copy of the personal information we hold about you
• Correction: the right to request that we correct inaccurate or incomplete information
• Deletion: the right to request that we delete your personal information, subject to certain exceptions
• Opt-out of marketing: the right to unsubscribe from our marketing communications at any time
• Data portability: the right to receive your data in a structured, machine-readable format
To exercise any of these rights, please contact us at privacy@dedccard.com. We will respond to your request within 30 days.
6. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Types of cookies we use:
• Strictly necessary cookies: required for the website to function (e.g., shopping cart, login session)
• Analytical cookies: help us understand how visitors interact with our site (e.g., Google Analytics)
• Marketing cookies: used to deliver relevant advertisements (e.g., Meta Pixel)
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our website.
7. Security
We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our website uses SSL/TLS encryption. Payment processing is handled by PCI DSS-compliant providers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information.
9. Third-Party Links
Our website may contain links to third-party websites, including Reddit, YouTube, and social media platforms. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
• Email: simon@dedccard.com
• Website: dedccard.com/contact-us